JUST SEND IT BACK TO US WITHIN 15 DAYS.
At Electrowind, we want to ensure you are satisfied with everything you buy from us. That is why we offer our 15 day return guarantee.
If you are unsatisfied with your purchase for any reason, you can return it to us in its original condition and packaging within 15 days of the date you received it for replacement or credit on your account.
HOW DO I PROCESS MY CLAIM?
1. Contact Electrowind at 800.265.8340 to provide the details on your return request.
2. Our staff will complete an RMA (Return Material Authorization) form and authorize your shipment for return.
3. Package your material and return to Electrowind in its original packaging.
*it is the customer’s responsibility to ensure that all returns are securely packaged, labelled and transported in accordance with applicable laws and regulations (including those related to transporting hazardous materials).
Our friendly team of experts work hard to ensure you are always satisfied. Our return policy is hassle-free and we are flexible with requests from customers on any claim. We are your partner in success and use every means at our disposal to help resolve any of your issues quickly.
Contact Electrowind at 800.265.8340 if you have a question, concern or claim that needs to be resolved.